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Help & contact

Welcome to the JANZZ Help and Contact Centre – your portal for answers to your questions and information on the different features of our platform. Please feel free to address the JANZZ support team. Our guided tour gives you detailed information on the functionality and opportunities of JANZZ.

Why can’t I enter as many terms as I like under occupation/profession?

In JANZZ, the occupation/profession field denotes an occupation or a job. So if you enter details such as “management of a department”, the system is no longer able to match this term with another JANZZ. No match is possible either, for example, if you enter an occupation as “consultant, teacher and electrical fitter”, even if you are able to do all three jobs. The reason is that an electrical fitter’s occupation mostly has very little to do with that of a teacher. Hence the semantic matching system is unable to classify this combination of words. If you have more than one occupation, you must compile one JANZZ for each occupation – which will substantially increase your Match Factor for all sectors.